After you exit the plane, follow signs to see Canada Border Services & Immigration. Proceed down stairs, escalators, or elevator to Level 2 (Arrivals).


You will be met by a Canada Border Services Agency (CBSA) Officer. The CBSA protects Canada's borders and points of entry.

The officer will ask to see your passport or travel documents and Declaration Card. Make sure that you have these documents with you and that they are not packed in your luggage. This will speed up your entry into Canada.

The officer will make sure that you meet the requirements to enter Canada. This should only take a few minutes.

CBSA Declaration Card


Available in Italian, Chinese, Polish, Punjabi, German, Spanish, Portuguese Japanese, Dutch, Korean, Inukitut, Arabic, and Hindi. Click Here to see Custom Declaration Card in different languages.

Upcoming Events

Meet first at: 101-15117 101 Avenue, Surrey (YMCA: 14988 57 Avenue), Surrey

#100-15117 101 Avenue, Surrey

5838 Fraser Street, Vancouver
Hiring Event With IKEA (Job Fair) (SUCCESS-Vancouver ISIP)

28 West Pender Street, Vancouver
CITIZENSHIP Application Process (In RUSSIAN) (Immigrant Services Society of BC (ISSofBC))

2610 Victoria Drive (Close to Commercial Drive Skytrain Station), Vancouver, V5N 4L2

4533 Kingsborough St., Burnaby

4533 Kingsborough St., , Burnaby
Refugee figures at a glance

As of June 2018, there are 25.4 million refugees around the world according to United Nations High Commissioner for Refugees (UNHCR) statistic. Over half of the refugees are under the age of 18 and 57% of the world refugees came from following three countries: Syria, Afghanistan and South Sudan.

Photo Gallery

Images of CANN services provided to new immigrants, including government-assisted and privately-sponsored refugees, at Vancouver International Airport.

Please give us your feedback

Your opinion is very important to us. We appreciate your feedback and will use it to evaluate the service we provide.


funded by cic service provider: success


P.O. Box 32373, YVR Domestic Terminal R.P.O.
(3880 Grant McConachie Way)
Richmond V7B 1W2 Canada
Phone: 604-270-0077
Fax: 604-279-0091

Hours of operation:

Office: 9:00 am - 4:30 pm, Monday - Friday, except statutory holiday
Kiosk: 8:00 am - 8:00 pm, Monday - Sunday, except statutory holiday

*Closing time may vary and is based on arrival trends