About CANN

Hightlights of our services:

Welcome reception and orientation to landing procedures
Information and orientation on settlement in Canada, including medical insurance, education for adults and children, employment, accreditation, business, housing and more
Quick linking of newcomers to national settlement and integration resources
Additional assistance based on need for government-assisted and privately-sponsored refugees.

Pre-Departure

There are three pre-departure orientation initiatives funded by IRCC. They are offered in different locations and have distinct service delivery models, ranging from general information to integrated support system that includes needs assessments and referrals

Canadian Orientation Abroad (COA)
Canadian Immigrant Integration Program (CIIP)
The Active Engagement and Integration Project (AEIP)

Click for more information

At the Airport

You will receive a welcome package and a 5-10 minutes info session delivered by one of the CANN Officers. Then you will be directed to the Immigration Officer for an Immigration interview and PR card processing.

You will be required to provide a valid Canadian address to the Immigration Officer. Immigration, Refugees and Citizenship Canada (IRCC) will send your Permanent Resident card (PR card) to you by mail.

After the Immigration interview, you can proceed to collect your luggage. Ask a CANN officer or YVR Green Coat volunteer for the baggage carousel number of the flight you arrived on. Oversized luggage and other special items can be located on carousel 35

Click for more information

Life in Canada

Before You Arrive

Research your new province and city
Arrange your accommodation.

Immediately After You Arrive

Call or Visit an Immigrant-Serving Organization
Apply for Social Insurance Number (SIN) at Service Canada Centre

First Two Months in Canada

Improve your English or French by enrolling in tax-payer funded language classes
Apply for Canada Child Tax Benefit (if you have a dependent under 18 years old)

Click for more information

Image Gallery

Upcoming Events

Skills and Supports for Job Success | Info Session (Immigration Services Society of BC)

333 - Terminal Avenue, Vancouver

Skills Training for Arabic-speaking Refugees (S.T.A.R. Program) (S.U.C.C.E.S.S.)

#206-10090 152 Street, Surrey, BC V3R 8X8, Surrey

Family Literacy Program (S.U.C.C.E.S.S.)

#100-15117 101 Avenue, Surrey, BC V3R 8P7, Surrey

Why Filing Taxes in Canada is a Good Idea - Richmond - Free Mandarin Workshop (S.U.C.C.E.S.S.)

100-7700 Minoru Gate, Richmond

THE CAREGIVER PROGRAM (Immigrant Services Society of BC (ISSofBC))

5239 Joyce Street, Vancouver

Show all

Refugee figures at a glance

As of June 2018, there are 25.4 million refugees around the world according to United Nations High Commissioner for Refugees (UNHCR) statistic. Over half of the refugees are under the age of 18 and 57% of the world refugees came from following three countries: Syria, Afghanistan and South Sudan.

Photo Gallery

Images of CANN services provided to new immigrants, including government-assisted and privately-sponsored refugees, at Vancouver International Airport.

Video Gallery

Please give us your feedback

Your opinion is very important to us. We appreciate your feedback and will use it to evaluate the service we provide.

CANN CLIENT FEEDBACK

Name	This is not a valid name. This field is required.
Email	This is not a valid email address. This field is required.
Subject	This is not a valid subject. This field is required.
Message	The message is too short. This field is required.
SUBMIT