Hightlights of our services:
There are three pre-departure orientation initiatives funded by IRCC. They are offered in different locations and have distinct service delivery models, ranging from general information to integrated support system that includes needs assessments and referrals
At the Airport
You will receive a welcome package and a 5-10 minutes info session delivered by one of the CANN Officers. Then you will be directed to the Immigration Officer for an Immigration interview and PR card processing.
You will be required to provide a valid Canadian address to the Immigration Officer. Immigration, Refugees and Citizenship Canada (IRCC) will send your Permanent Resident card (PR card) to you by mail.
After the Immigration interview, you can proceed to collect your luggage. Ask a CANN officer or YVR Green Coat volunteer for the baggage carousel number of the flight you arrived on. Oversized luggage and other special items can be located on carousel 35
Life in Canada
|Before You Arrive
As of June 2018, there are 25.4 million refugees around the world according to United Nations High Commissioner for Refugees (UNHCR) statistic. Over half of the refugees are under the age of 18 and 57% of the world refugees came from following three countries: Syria, Afghanistan and South Sudan.
Images of CANN services provided to new immigrants, including government-assisted and privately-sponsored refugees, at Vancouver International Airport.
Please give us your feedback
Your opinion is very important to us. We appreciate your feedback and will use it to evaluate the service we provide.